Discover the power of Dynaway EAM inside Business Central

Streamline asset management and maintenance operations using the powerful features of our built-in application for Microsoft Dynamics 365 Business Central.​

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Asset management

Organize and manage your asset registry and track activities

Ensures you always have an easy-to-navigate and updated asset registry with the ability to access details of all past, present and future maintenance activities. You can manage and track your equipment effectively.
  • Create and overview your own hierarchical asset structure
  • Manage Assets and create transfers between locations – also from our Power App
  • Capture and analyze counter readings
  • Audit maintenance logbooks and manage warranties and claims
  • Overview all asset activities in an interactive calendar

Gather and maintain asset information in one place


Create an Asset for any type of equipment, machinery, part, or vehicle that requires maintenance, inspection, and/or repair.
  • View and log various data and custom data to describe and categorize the Asset.
  • You can generate and print labels with barcodes for Assets to easier identify equipment.
  • Track the condition and status changes of your Assets.
  • Relate items to Assets to ensure the use of the correct Items for maintenance tasks.

Get an organized overview of assets


From the Assets List, you can view details about all assets in a list and manage and update assets directly from the list.


From the Assets Tree, you can view your assets, and any parent-child relationships in a hierarchical tree structure. You can view asset data and take actions directly from the Assets Tree such as creating Work Orders, Requests, registering Downtime and much more.



Map Maintenance Assets to Fixed Assets


You can map Maintenance Assets to Fixed Assets to manage them just like Fixed Assets. You can even map several Maintenance Assets to one Fixed Asset. This is useful to ensure that all costs registered on a Maintenance Asset are related to the Fixed Asset. 


 

Transfer assets between locations

Create Asset Transfer Orders to support the transferring of Assets between Asset Locations. This is useful when transferring Assets permanently or for temporary relocation (i.e., to a repair shop). You can track when Assets are shipped, in-transit, and received. You can also easily return multiple assets at once.

Include Checklists on Asset Transfer Orders to be completed before shipment and at receipt.

Using Asset Transfer Orders, you can also insert Checklists to be completed before shipment and at receipt. Manage Asset information and create Asset Transfers at your fingertips using the Asset Management Power App for mobile devices.

 

Track warranties and manage claims

Create and view Asset Warranties for your assets and attach documents to them. You can also get notified about when a warranty is about to expire on an asset. Based on Asset Warranties, you can create Claims, create actions to be taken, and track the process of Claims.

 

Track defects registered on assets

View Defects registered on your assets and view details about solved Defects such as how they were solved and by who. Defects can be for instance visual or mechanical and can in some cases prevent future failure of an asset. 

 

BC_ Asset Management_Asset Defect

 

Capture and analyze counter readings

Mount Asset Counters on assets to track information such as running hours, or distance usage. Set up your own Counter Categories to fit the exact information you need to collect on your assets and view the expected lifecycle end of assets.  View graphical presentations of your Counters such as charts and trends.


Counter readings are automatically collected through our API, and if you use the Manufacturing module in Business Central, the counter readings can be registered following the posting of a production order. 

 

 

Audit maintenance logbooks

Use Maintenance Logs to view audit trails and see who changed specific parameters of assets and when.


Additionally, you can view the history of changes made on various Dynaway entities such as Assets, Work Order Plans, and Warranty Claims.  

 

 

Review compliance of regulations and instructions 

Create Maintenance Strategies for your assets to ensure optimal asset lifetime. This helps to proactively understand whether your assets are comp liant with the defined Maintenance Strategies before any inspections or surprise visits.


I.e. if you are subjected to government regulations or if the equipment manufacturer has provided instructions on how to maintain the equipment for optimal lifetime, you can convert these regulations or instructions into a Maintenance Strategy. 

 

 

Overview asset activities in an interactive calendar


Overview and manage your assets’ activities on the Asset Activity Board and see what is planned for days, weeks and months ahead. View activities such as: Work Orders, Downtimes, Asset Transfers, Maintenance Log, and Production Orders.  

Define limited workspaces for users to operate in

Define workspaces for your users with the Asset Responsibility Center feature. Assign Asset Responsibility Centers to users such as Resources and Vendors to see in which workspaces they are operating. Users set up as Resources or Vendors will only see Assets and Work Orders that belong to their assigned Asset Responsibility Centers. 


Asset Responsibility Centers can consist of multiple Asset Locations, and users can be assigned to several Asset Responsibility Centers. 

Overview all maintenance costs and transactions

You can use Ledger Entries to get an overview of posted Work Order consumption registrations (Items, Resources, Expenses) in Ledger Entries.

You can also track costs on individual Assets and Work Orders and create consumption reports.


Use Maintenance Statistics to analyze data about Posted Work Orders, Failure Registrations, Downtime Registrations, and Requests based on maintenance KPIs.

View details about completed work orders


View Posted Work Orders to see the type of work that has been carried out on assets and view all details about the posted Work Order. 

View and add internal comments directly on the asset card


It’s possible to add comments to an asset directly on the asset card. Comments can be used to store and communicate information about assets. It’s ideal to store any information that is unrelated to the maintenance history of the asset. 

Maintenance Planning

Create and plan preventive & corrective maintenance

Maintenance planning is all about planning and creating your maintenance activities as effectively as possible and minimizing unplanned downtime, while staying on top of maintenance budgets. Optimizing your maintenance operations leads to your assets performing better, having extended lifetimes, and being less costly to maintain.
  • Quickly react with corrective maintenance to incidents or requests – also from our Power Apps
  • Effectively manage your preventive maintenance schedules
  • Stay on top of budgeted maintenance costs while planning
  • Ensure compliance using checklists and work permits
Issue work orders based on incidents or requests

Create and assign corrective Work Orders to structure the execution of maintenance tasks and capture costs of working hours, spare parts, and related expenses. A Work Order can hold all information and documents required to complete the Work Order successfully:


•    Include photos and documents
•    Create and use your own customized checklists to give instructions
•    Track task duration with clock-in/clock-out
•    Issue work to contractors by printing or sending work orders
•    Assign work by resources’ maintenance skills
•    Plan multiple work orders in batches
•    Log consumption of spare parts, work hours, and expenses 


Plan preventive maintenance schedules through calendar, counter, event, or measurement, sequence, and follow-up work order frequencies

Create Work Order Plans to automatically trigger pre-defined Work Orders using different frequency types.



Calendar frequency: 

Using this frequency will trigger a Work Order based on any time interval. 

Counter/Meter frequency: 

Using this frequency triggers a Work Order based on an Asset’s Counter/Meter readings reaching a threshold, such as running hours or milage of an Asset. You can add multiple Counters/Meters on the same Work Order Plan. Counter readings can be registered manually or automatically.

Event frequency: 

Trigger Work Orders based on asset events. You can set up an event frequency schedule to trigger Work Orders whenever an asset’s location, status, or condition has been changed. You can then limit the values the event should react to. For instance, if you have chosen to trigger a Work Order based on an asset changing location, you can limit it to trigger the Work Order only when the asset reaches its new location.

Measurements frequency: 

Measurements is a frequency type that can be used on your Work Order Plans to automatically trigger condition-based Work Orders based on specified parameters meeting thresholds (e.g., humidity, vibration, temperature) based on data from assets’ measurements.


Measurement readings can come from Measurement Devices that consist of multiple measurements set up as one device in the system. They are designed to automate an inflow of data of measurement readings through our built-in API. This allows gathering of data from industrial IoT devices. 

Follow-up Work Order frequency: 

Using this frequency triggers a Work Order based on the status of another Work Order. If you need to check up on specific maintenance work, you can create a follow-up work order for the future.

Sequence frequency: 

Work Order Sequences are used in situations where you have dependency between Work Order Plans. They allow Work Order Plans to be triggered in a specified sequence. I.e., "First clean, then calibrate the machine". This enables you to avoid double work. 

The sequence of Work Order Plans can be based on Counters and/or Calendar frequencies. 

 

 

Efficiently manage multiple maintenance schedules in batches

Group Work Order Plans to make changes to multiple Plans at the same time and keep them synchronized. Grouping Work Order Plans is ideal when you have multiple Assets that need the same type of maintenance but may be at different locations or operated by different technicians.

 

Plan one maintenance schedule for multiple assets

You can create a maintenance job for multiple assets using Round Plans. They work similarly to Work Order Plans and are ideal to use when you have multiple assets in the same location that all require the same work, for instance a daily cleaning inspection. 

 

Plan and register asset downtime

Register planned and unplanned downtime on your assets to plan shutdown of a machine or work center that require inspection or maintenance. Register Downtime from an Asset or a Work Order Plan. 

 

 

Specify and include detailed checklists on work orders

Create and add Checklists with detailed instructions to your Assets, Work Orders, Work Order Plans, Work Order Permits, and Asset Transfer Orders to ensure that work can be executed in a compliant and correct manner. 

 

Plan asset replacements

Use Work Orders or Work Order Plans to create an Asset Replacement Order to support the process of replacing an old Asset with a new Asset.

 

Issue work based on maintenance requests

Manage and keep an overview of all requests for maintenance. You can communicate directly on the Maintenance Request with the requestor and subsequently create a Work Order based on the Maintenance Request. 
All employees can submit Maintenance Requests to the maintenance team for review without a Dynaway license. 

 

 

Consider resources’ activities beyond maintenance when planning

Create Tasks and keep an overview of all tasks that your technicians need to do besides maintenance work. You can plan tasks such as first aid training for technicians or checking sprinklers in an office (not related to your assets) using measurements or counters. You can then plan your maintenance-related work around those tasks.
Tasks work like Work Orders but are dedicated to Resources only.   

 

Plan work with contractors

The vendor integration allows you to set up Contractors as Vendors. In the event when maintenance tasks require specific skills that you do not have in-house, you may need to hire a specialized contractor to perform the work for you. You can create expense registration lines on Work Orders for Contractors' work hours.


You can also print and send Work Orders directly to Contractors.  

 

Create budgets to analyze and overview future maintenance costs

This feature enables closer alignment between finance teams and maintenance teams to work together to meet budgets.

Maintenance budgets provide a financial overview of planned maintenance costs for the coming year or any other given period. It is also possible to do scenario planning by having multiple maintenance budgets - where each budget targets a scenario.

  • Create multiple maintenance budgets for Assets, Asset Locations, Asset Categories, and Work Order Categories
  • Copy budgets between periods with defined markup
  • Create budgets based on actual data for a defined period
  • Import and export budgets from/to Microsoft Excel
  • Review budgets with actual consumption for Resources, Items and additional expenses
  • Integrates with your own specific Financial Dimensions

 

 

Maintenance Reports

 

Package work orders with common characteristics
You can add existing work orders to a package, which is a list of work orders that all share similar characteristics, for example the same Category Code or require the cooperation of different teams. You can customize your work order packages to fit your needs. 
Calculate multiple work order plans simultaneously
Efficiently calculate multiple work order plans or round plans at the same time and create work/round orders from the plans. This saves you time when wanting to create multiple work order plans or round plans instead of calculating them one by one. You can view and create work order plans for both parent assets and asset children. 
Customize your own statuses for work orders
Create and customize your own Advanced Statuses to be able to change statuses on Orders and Tasks and track progress of work execution of Orders and Tasks. 
Ensure spare part availability in your Inventory when scheduling work orders
Calculate demand forecasts of spare parts based on your Work Orders and convert them directly into Purchase Orders using the Requisition Worksheet. 
Use Projects together with Work Orders
Projects can be used together with Work Order Plans and Work Orders for larger projects to plan and track the costs of Resources, Items, and Expenses used in relation to the Project. You can work with Projects within your organization or externally.  It is also possible to assign Work Orders and Lines automatically to Projects based on the setup of Project, Project Task, and Project Line Type.
Manage warehouse and inventory picks
Set up Warehouse Pick or Inventory Pick as mandatory or optional on Locations. Using Warehouse Pick as mandatory means that the warehouse staff picks and registers items and spare parts that technicians need for a work order. Using Inventory Pick means that technicians can pick and consume items directly from the Inventory Pick document from the work order. 
Assign default warehouse locations to technicians
You can specify which warehouses technicians can pick spare parts from by assigning them certain warehouses. Technicians can then view exactly where spare parts should be picked from. On one-off work orders, the assigned warehouse is filled in automatically as the location code on an item line. 
Trigger workflows and notifications based on maintenance events
Using External Business Events, you can trigger workflows in the system and set up users to receive external notifications outside of Dynaway EAM for instance via email.
You can set up the relevant people in your maintenance team to get notified outside of Dynaway EAM about events such as a resource getting assigned to an Order or someone making changes to Work Order Plans. 
Use Financial Dimensions together with Maintenance Budgets
EAM-BC integrates with company-specific Financial Dimensions in Business Central and provides maintenance-specific dimensions to be used throughout the Maintenance Budget module.
Carry out production orders without unplanned downtime
Ensure high uptimes so that the planned production can be carried out without disturbance. When using the integration with Manufacturing, you can plan your maintenance and production orders more efficiently by scheduling planned downtimes and better meet production targets. You can also create counter readings and maintenance requests directly from the Manufacturing module. 
Create a Work Order from a Purchase Order or Purchase Quote
You can quickly create a Work Order directly from a Purchase Order or a Purchase Quote if you need to use the expense on a Work Order. You can also add an existing Work Order directly to the Purchase Order or Purchase Quote..
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Work Scheduling

Schedule and plan activities and workloads effectively

Boost productivity in your maintenance organization by efficiently scheduling workloads to technicians at the most optimal date and time.

Using our interactive calendars, managers, supervisors, and coordinators can easily stay on top of day-to-day operations and schedule work.

  • Drag-and-drop to schedule work in interactive calendars between technicians and assets
  • Customize visual activity boards to make scheduling easier and identify the best time for maintenance work
  • Auto-assign technicians to work orders based on skills, location, and asset category
  • Assign technicians and vendors to specified work areas to see in which locations they are operating

Schedule and organize work for Resources in an interactive calendar

Effectively and easily organize and schedule workloads for internal maintenance teams and external contractors on a highly customizable calendar-based visual view (Gantt Chart). 

 

Manage asset activities in an interactive calendar

Get an overview of and schedule all your Assets' maintenance activities. Using the Asset Activity Board, you can view activities in the past, present, and future. Schedule and reschedule maintenance activities such as workload, asset downtimes, and transfers, as well as Production Orders (Integration with Manufacturing). 



 

Allocate resources automatically and view expected consumption of resources

It is possible to allocate resources automatically based on different parameters such as Category and Location of the Asset or Work Type. Together with the specified parameters, you can also set up a time period in which resources will be allocated automatically to Work Order Plans. When you simulate Work Orders, you can see the expected consumption of resources to be allocated

Allocate resources based on their skills

Using Skill-based Planning, you can assign Maintenance Skills to your Resources and more easily allocate the best fitted Resources to a specific Work Order Plan. If you assign Resources to Work Orders manually, you can be notified if a selected Resource does not match the required skills on a Work Order.

Specify resources as Maintenance Employees

You can set up your resources as Maintenance Employees to define which resources are executing maintenance in your company. You can also set up Maintenance Employees as user groups, which makes it easy to plan work orders for a specific group of employees. 
Resource Scheduling Board
Asset Activity Board
Resource Allocation
Skill-based Planning
Specify resources as Maintenance Employees
Work Execution

Execute work and register consumptions online and offline

Technicians can easily access all work order information and register consumption from the same place, even when offline. From the work order, it’s possible to register defects and failures, and consume spare parts directly from inventory. Checklists can be completed and submitted directly from the work order while work is being executed.

Dynaway EAM_Streamlined Asset and Maintenance Management
  • Access all work order information and register consumptions from one place through our Power App, even when offline.
  • Create requests, failures and defects while carrying out work.
  • Consume spare parts directly from inventory and create purchase orders from a work order.
  • It is possible for technicians to only view work orders assigned to them.
Execute work from mobile devices – online and offline
Execute work online and offline using the standard mobile app or the Work Order Power App.
View work orders within work areas assigned to you
Assign technicians to work areas where they are operating so they can easily view and find the relevant work orders assigned to them.
Complete Checklists directly on Work Orders
Complete and submit Checklists directly on Work Orders. Checklist can be signed before submitting them.
Consume spare parts directly from inventory
Pick and consume spare parts from inventory directly on Work Orders.
Register Downtimes
Register downtimes when executing work.
Submit Maintenance Requests
Create and submit Maintenance Requests to the maintenance team when executing work. 
You can also create and submit maintenance requests at your fingertips using the Maintenance Requests Power App for mobile devices.
Create a follow-up work order
Create follow-up work orders when executing work when you notice that extra work needs to be done. By creating a follow-up work order to take care of the extra work, the maintenance department can easily see the exact work that has been done on an asset.
In the example when you carry out a work order or a round order on an asset, you might notice that cleaning of the asset is needed afterwards, and you create a follow-up work order to handle the cleaning.
Access and upload pictures and documents to work orders
Access pictures and documents related to specific assets when executing work. Take and upload photos while executing work.
Clock-in and clock-out when executing work
Easily track the exact amount of time spent on executing a work order and post it as consumption on a work order. Simply start the timer, pause if needed, and stop the timer and post the time registration as consumption.
View and add internal comments directly on the work order
When executing work orders, you can add comments directly on the work order. In the situation where multiple workers are scheduled to the same work order, they can create comments to communicate important information.
Create Purchase Orders directly on Work Orders
While executing work on a Work Order, you can create a Purchase Order directly on the Work Order.
Register and solve failures on assets
Register Faults detected on Assets and define the Problem, the Reason for the Problem, and the Action taken to resolve the Problem. Failure Reporting allows you to analyze vulnerabilities.
Register and solve defects asset defects
Register and solve defects on Assets, for instance visual or mechanical defects, and see when and who it was solved by, and the action taken to solve it. Defects can be registered and solved on maintenance jobs and can in some cases prevent future failure of an asset.
Ship & receive asset transfers
Easily manage the shipping and receiving part of an asset transfer and complete any important checklists before shipping or receiving an asset. The location of the asset is automatically updated at shipment and receipt.
Add hour registrations from work orders automatically to resource's timesheets
Automatically post the time consumption when executing Work Orders and Round Orders directly to the Time Sheets. This saves you time when filling out and submitting your Time Sheets.
Create assembly orders by connecting assets to resources
You can connect assets to resources. For instance, a resource set up as a machine can be connected to an asset. You can then use that resource on assembly orders. It's also possible to see counter readings for a resource and how many units have been created for a resource.
You can also use maintenance items as assembly items and assemble them as a bundle. When consuming an assembly item, all maintenance items within that assembly item are consumed right away.
Manage warehouse and inventory picks
Set up Warehouse Pick or Inventory Pick as mandatory or optional on Locations. Using Warehouse Pick as mandatory means that the warehouse staff picks and registers items and spare parts that technicians need for a work order. Using Inventory Pick means that technicians can pick and consume items directly from the Inventory Pick document from the work order
Invoice customers or legal entities in your company
Maintenance Invoicing supports company-internal invoicing between legal entities when maintenance is requested from one legal entity and maintenance is performed by another maintenance team from another legal entity. It also allows you to bulk-invoice customers for service visits or maintenance work.
You can create or auto-generate Sales Orders based on Work Orders. You can choose to use defined sales prices or a markup on your services  and the costs of spare parts.
Use different markups when invoicing customers
Specifying different markups for customers and customer groups on the line types Resources, Items, and Expenses allows you to have more flexibility of pricing adjustments.
Analytics & Reporting

Make informed decisions based on key metrics

Dynaway EAM comes with a set of pre-defined Excel and Power BI reports and enables you to create your own custom reports using Excel, Power BI or any other third-party reporting tool.

  • Analyze and report from high level KPIs to individual transactions.
  • All the filters and categories you need for analyses and reporting
  • Make maintenance reviewing simple by creating your own attributions to use as filters for reporting 

Highlights:

Analyze and find patterns in your assets’ downtime
Control costs for assets
Overview work assigned to and done by technicians
Control estimated quantities vs actuals of time and spare parts
Check if critical Work Orders are overdue
Add-On's

Enhance Safety, Efficiency, and Accountability in Your Workplace

Safe work add on
Safe Work Add-on
The Dynaway Safe Work add-on is designed to help you maintain a high level of safety in around your equipment and ensure you comply with health and safety regulations. 

Using Safe Work, you can start capturing data that can be used to make informed decisions to deploy new safety measures.
tool add on
Tool Crib Add-on
Register handouts of tools and register returns so you can see who is using which tools. 

Set up your tools as assets and create Toolboxes with multiple tools within, track the condition of tools, track the costs spent on maintaining tools and more. Just like you can do with Assets.
Signature add on
Signature Add-on
Use Electronic Signatures when you want a maintenance user to re-authenticate to confirm their identity. 

Require a signature when you're: Creating a Work Order, changing Work Order Status, posting and/or closing Work Orders, and submitting a Form.

Overview of key Safe Work Add-on functionality

  • Create or auto-create lockouts and tagouts
  • Inform technicians of hazards/risks using risk assessments
  • Enforce work permits to be submitted and approved before commencing work
  • Report safety incidents and manage your protocol
  • Register who, why, and when people enter and leave a restricted area 

 

Safe_work_dashboard_overview

 

Create and manage lockouts & tagouts

Create Lockouts and Tagouts to ensure a safe working environment when carrying out maintenance on potentially dangerous equipment.
Manage the process of locking/unlocking and tagging/untagging your equipment effectively and print out Lockout Point labels.


Auto-generate Lockouts and Tagouts based on Work Order Category, Asset, Asset Category or Asset Location.  

 

 

 

Create and manage Risk Assessments

Create and manage Risk Assessments to ensure heightened awareness of safety risks involved with executing specific maintenance work.


In a Risk Assessment, you identify the hazards/risks that could impact maintenance work in a harmful way, and you can calculate a risk value for each hazard. Additionally, you can add the precautions required to mitigate or eliminate the hazards in your Risk Assessment.


You can auto-assign Risk Assessments to Work Orders based on Asset Location, Asset Category, Asset, Work Type, Maintenance Item, and Work Order Plans.

Create and manage Work Permits

A Work Permit contains a list of conditions to be met or tasks to be done to ensure a safe execution of maintenance. A Work Permit is attached to a Work Order.  

The resource scheduled to execute the Work Order fills out the Work Permit and submits it for approval. Once approved, the resource may start the work on the Work Order.

 

Register safety incidents and report to insurance companies

With Safety Incidents, you can register and report any employee incidents and track the progress of incidents reported to your health insurance company. Registering an incident can be done by employees, and the progress of incidents can be tracked and closed when finished. You can add documents, photos, and information about an incident.

 
You can also track any legal actions that have been taken and view costs related to incidents

 

safety_incidents

 

Keep track of people entering and leaving locations

With Entrance Registration, you can easily manage check-in and check-out in the Entrance Log to keep an overview of people entering and leaving any site/location. I.e., visitors or employees entering a restricted area. 


You can log information about who, when, and why. This is done for safety and security reasons to ensure the personal safety of visitors or employees and comply with internal security protocols established in your company. 

 

entrance_registration

 

Register and track tool handouts and returns 

Manage the process of registering and handing out tools while keeping an overview of which tools are handed out and which tools are available.

Create and manage Toolboxes

Create customized toolboxes for work orders that require a specific set of tools. You can also manage the process of handing out and returning toolboxes and keep track of which toolboxes are handed out and which toolboxes are available.

Re-authenticate users during critical operations

Use signatures to re-authenticate users when they perform critical operations. Re-authentication allows you to have more control when critical tasks are carried out in your company and prevents data from being processed incorrectly.

SEAMLESS INTEGRATION
 

Out-of-box Integrations

 

Dynaway EAM is a fully integrated solution within D365 Business Central, effortlessly connecting with key finance and supply chain processes right out of the box. This built-in integration streamlines operations, making life easier for every department by ensuring smooth and efficient workflows.

Out of the box integrations inside Business Central

 

Accessibility

Start within days

The Assisted Setup feature is a step-by-step guide in the Dynaway applications designed for you to get started within days. We are using the built-in Assisted Setup functionality of D365 Business Central to make it as easy as possible for you to get started and set up Dynaway EAM. The Assisted Setup provides master data migration templates to import your data (i.e. from your legacy EAM/CMMS).
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